Faq

Faq

Home  ›  Faq  ›  General

What is your typical process for working with a new customer?

Establish rapport; identify the customer installation, maintenance & repair needs or ideas; perform assessment, survey or other options for installation of primary and secondary area(s) and provide estimate; implement the installation, maintenance or repair plan according to the estimate(s) provided.

What education and/or training do you have that relates to your work?

Passed the United Assemblers Network Certification Test

Do you have a standard pricing system for your service? If so, please share the details here.

Somewhat, Most pricing is according to the product SKU or category of assembly. Inground basketball systems 48in to 60in (Assembly Only ($350) Inground basketball systems 72in (Assembly Only ($375) Inground basketball systems 72in Arena or Barbarian approx.($550) Portable basketball systems start at (Assembly Only ($135) except Spalding Beast ($200) and Goaliath GoTek ($225). Pricing is subject to change, additional fees may apply for cutting through asphalt, concrete or use of pneumatic tools (such as a jack hammer) to break underground rock or chain saws to cut underground tree limbs.

How did you get started doing this type of work?

As a child, my parents always gave me the task of assembling whatever they brought that was a Ready-to-Assemble product (RTA). I further used my abilities, skills and knowledge to assemble my own products as well as my friends and co-workers. This had not only became a hobby, but a passion that challenged my mind at various altitudes of thinking.

What types of customers have you worked with?

Retailers such as Sam's, Walmart, Target, Toys R Us, Dick's Sporting Goods, Sear's, Big Lots, Home Depot & Lowe's. National Assembly Companies such as Go Configure, XPOLogistics, Out of The Box Installation & Repair, Service Connection. (formerly DC Services) Independent Service Provider (ISP) for Ironclad Sports, MEGASlam Hoops, Spirit Fitness, WARRANTECH

Describe a recent project you are fond of. How long did it take?

I am fond of all my projects, especially in-store playsets (depends on the model), gazebos (8 hrs.) and pergolas (8hrs). They get extra love. What advice would you give a customer looking to hire a provider in your area of work? Deal with a United Assembler Network Tech first, they are the only vetted Techs certified by a certification test. Others are in the classification of a handyman with a hammer and a set of tools that maybe able to put something together. A Tech will assemble your product according to manufacturer specifications.

What questions should customers think through before talking to professionals about their project?

Where do I want my product assembled/installed? Did I conduct an assessment/survey of the primary and secondary choices of installation? Do I have an electrical outlet, convenience receptacle or water source within range of installation if required? Have I prepared the area properly for the installation? Do I need any excavation/leveling prior to installation? (Outside projects such as: sheds, pergolas, gazebos, playsets and trampolines) Are there any underground electrical wiring in the area that requires assembly? (Products that require anchoring) Is my irrigation system (sprinkler system) in the way of where I want my installation to occur? (Products that require anchoring) Did I complete all the prerequisites according to the manufacturer for my project to be installed so I do not void the warranty?